Shipping policy

SHIPPING & DELIVERY POLICY

Last updated 12/03/2025

This Shipping & Delivery Policy is part of our ("Terms") and should be therefore read alongside our main Terms: terms-of-use

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

1. Processing Time

Orders are processed within 3 business days (excluding weekends and holidays).

During peak seasons or sales, processing may take an additional 2 days.

2. Shipping Rates & Delivery Estimates

Standard Shipping (for prepaid orders): 7-10 days - Free Shipping

Standard Shipping (for Cash On Delivery orders): 7-10 days - Rs. 60

3. International Shipping

We do not offer international shipping currently.

4. Order Tracking

Once shipped, you will receive a tracking number via email. This can be tracked through Track Your Order or through carrier’s link received via email.

Tracking updates may take a few hours to reflect.

5. Lost or Delayed Packages

We are not responsible for delays caused by the carrier.

If your order is lost, contact us at contact@qlooch.com , and we will assist you.

6. Returns & Exchanges

If your item arrives damaged or incorrect, please refer to our Return Policy

If you have any further questions or comments, you may contact us by:

WhatsApp: +91 9207183537
Email: contact@qlooch.com
Online contact form: contact-us